Preparation underway
CIMS
Certification roadmapPreparing our procedures, training records, and quality systems to pursue ISSA CIMS certification. Not yet certified.
View preparation roadmapGreen Pacific / Quality & accountabilityConfidence in the care.
Confidence in the care.
Clarity in the details.
A closer look at the standards, documents, and everyday work behind your cleaning service.
◷ Preview / Coming soon
This is a preview of our planned trust center. Documents and features marked “Coming soon” are not yet available. Performance figures are demo data.
◷ Coming soon
WorkSafeBC
Clearance & coverageCurrent clearance documents and review dates, together in one place.
Verified
BBB
Accredited since October 31, 2023. Maintained an A+ rating since accreditation.
◷ Coming soon
Insurance & bonding
Coverage overviewPolicy summaries, coverage information, and supporting documents.
Written scopesAssigned crewsSupervisor contactService follow-up
01 / Transparency in practice
Standards you can see.
A home for company credentials, team training, and the documents that support your onboarding process.
Credentials & team training
BBB business profile
VerifiedA+ BBB rating. Accredited since October 31, 2023. Maintained an A+ rating since accreditation.
WorkSafeBC clearance
◷ Coming soonClearance letter and document review date.
CIMS roadmap
Preparation underwayReadiness review underway. Follow our preparation milestones; we are not yet certified.
View preparation roadmapWHMIS & task-specific training
◷ Coming soonA proposed view of training records and renewal dates.
Internal documentation / Client access ◷ Coming soon
Safety manual
Site safety guidance and procedures.
Fleet maintenance log
Vehicle checks and maintenance records.
Chemical inventory
Product inventory and audit records.
CIMS / Our preparation roadmap
Working towards CIMS.
We are preparing our operating procedures, training records, and quality management systems to pursue ISSA CIMS certification.
Preparation underwayNot yet certifiedUpdated September 18, 2026
We are at the readiness review stage. We have reviewed the standard and established our preparation roadmap. Next, we are gathering existing documents and identifying the gaps to address. An application and assessment date have not yet been confirmed.
- 01 / Current stage
Review our readiness
Compare existing practices and records with the standard, identify gaps, and assign responsibilities.
- 02 / Planned
Confirm the application route
Discuss scope, fees, and timing with ISSA, then complete the application process.
- 03 / Planned
Prepare our procedures
Develop and approve the quality plans, work instructions, and supporting records needed for consistent service.
- 04 / Planned
Train and put into practice
Train our team, use the procedures at selected sites, and document results and improvements.
- 05 / Planned
Check and close gaps
Review evidence, resolve outstanding actions, and assess readiness for independent assessment.
- 06 / Not scheduled
Independent assessment
Complete the assessment process and respond to findings. Certification remains subject to the official outcome.
This is our preparation plan, not a certification claim. Application activities may run alongside preparation. We will update milestones as they are confirmed; no certification date is promised.
About ISSA CIMS02 / Transparency in practice
The resource library.
Policies, procedures, and practical references. Organised around the information your team needs.
Health & safety policy
Operational safety responsibilities and guidance.
Privacy policy
How we handle website enquiries, applications, cookies and your privacy rights.
Accident reporting
Incident reporting and follow-up procedures.
Master SOP index
A structured library of operating procedures.
Infection control checklist
Practice-specific instructions and approved cleaning requirements.
Nightly office routine
Tasks, service windows, and close-down checks.
Clinic cleaning protocol
Agreed areas, access requirements, and cleaning methods.
Project handover procedure
Final cleaning, outstanding items, and handover review.
Production rate references
The task and time assumptions behind a cleaning scope.
Consumables pricing
A clear breakdown of supplies and replenishment costs.
Detergents & cleaning products
Product-specific safety and handling information.
Disinfectants & sanitizers
Safety data sheets and approved-use references.
Planned access: selected public documents and private client resources.
03 / Transparency in practice
The work, made visible.
A preview of how quality, follow-up, and resource use could be shared. All figures below are illustrative.
Demonstration dashboardDemo data · Live reporting coming soon
Response timeDemo data
42 min
Example average time to first action
Ticket received → first action ◷ Coming soon
Client satisfactionDemo data
4.8 / 5
Example rolling client feedback score
AprMayJunJulAugSep
Post-service surveys ◷ Coming soon
Site quality overviewDemo data
Consistency across spaces.
Example inspection and feedback scores
Office / Demo site A98% 98%
Clinic / Demo site B96% 96%
Strata / Demo site C95% 95%
Retail / Demo site D94% 94%
Handover / Demo site E93% 93%
Illustrative sites, not client records ◷ Coming soon
Resource useDemo data
12,847 L
A clearer picture of impact.
Illustrative dilution-related savings counter. Measurement method and baseline to be defined.
Environmental reporting ◷ Coming soon
04 / Transparency in practice
From scope to sign-off.
Five connected tools designed to make responsibilities and follow-up easier to record.
Site setup
Draft templateCrew checklist
Draft templateSupervisor inspection
Draft templateCustomer issue log
Draft templateProject handover
Draft templateWorking templates are prepared for internal review. Digital client access and reporting are coming soon.
05 / Transparency in practice
A few things to know.
Practical answers about starting service and the information planned for this center.
How do we get started?
Tell us about your building, the work needed, and your preferred timing. We can arrange a site walk and prepare a scope for review.
What do you need for a quote?
The location, approximate size, use of the space, cleaning frequency, and any particular access or project requirements.
Can I request company documents?
Contact info@greenpacificcleaning.ca with the documents your onboarding process requires. The online document library shown here is coming soon.
Are these certification badges active?
Our BBB accreditation and A+ rating are verified on our linked BBB profile. CIMS preparation is underway; we are not yet CIMS certified and no application or assessment date has been confirmed. Other areas marked Coming soon are previews; those labels do not mean a certification has been obtained or an application submitted.
How will environmental performance be reported?
The proposed dashboard includes product use and dilution tracking. The figures shown are demonstration data; a measurement method and supporting records are still needed.
How is the cleaning scope priced?
Pricing depends on the space, agreed tasks, frequency, and service requirements. We discuss those details as part of the proposal.
Will pricing resources be available here?
The resource library is designed to hold supporting pricing references. This feature is coming soon.
Our quality & transparency pledgeGood work.
Good work.
Clear records.
Stronger partnerships.
Our direction is simple: make the agreed work, the people responsible, and the follow-up easier to see. This trust center shows where we want to take that commitment.
Compliance pack & client portal / Coming soonClient experience
Read our Google reviews ↗Following through matters
“If they missed cleaning something, they insist coming back to clean it the next day.”
Review dated July 4, 2023. Relationship update, September 2026: client since 2022, with four contract renewals. This describes his experience, rather than a guaranteed response time.